Call Center Capability
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Unique and effective method to increase client confirmation:
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PERSONAL TEXTS
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Each message hand generated.
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Can be individualized.
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Detailed daily reports with confirmation and/or cancellations.
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Can include special instructions before appointment: i.e. “Bring x-rays..” , “Bring insurance card”.
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CALL CONFIRMATION
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No automated calls.
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Late afternoon/early evening calls improve pick up rate.
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Daily patient schedules can be emailed or faxed to us or remote access from your EMR.
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